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Details of: Accessories Department Lead
in Little Canada

List of available schedules for the above position:
Work Days: Shift: Pay Range:
We are currently looking for qualified Sales Associates who would like the added responsibilities of a Lead Position, who have a customer focused mind-set, and would like to work in a fun and fast paced atmosphere. Dock 86 is open Friday, Saturday, Sunday & Monday - work five days (Thursdays is a normal work day even though we are not open to Customers this day) a week and earn up to $35,000 per year. If you would like to join a growing company, apply now! The Accessories Department Lead must demonstrate enthusiasm for DOCK 86 and the products we sell, as well as maintain a positive attitude toward all store and company goals.

The Accessories Department Lead is a full functioning Sales Associate with the additional task of assisting the Sales Manager and Showroom Manager in the implementation of the Sales plan and Operation of the Accessories department.

Assist sales manager in the support of the sales plan. Responsibilities include, but are not limited to: Supports company standards, adheres to selling behaviors, supports a positive work climate, embraces training, education and development, and measures own success and provides feedback.

This location is only open to customers Friday, Saturday, Sunday and Monday. Qualified candidates must be available to work five days, Thursday through Monday.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must demonstrate computer literacy including ability to use inventory managment system, internet, email, MS Office Products, and digital camera.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Ongoing monitoring of New Products arriving and a sense of Urgency to get these new items out on display on the salesfloor.

Create Warehouse "Pull Lists" of product needed for the salesfloor.

Create Transfers for Off-site Warehouse SKU's to be brought to DOCK 86 as product is needed.

Maintain high standards for Merchandise Presentation and departmental Housekeeping, including vacuuming and dusting, while maintaining shopability within the department.

Assist with Detail Receiving and Pricing of Select Accessories shipments.

Support company standards by meeting agreed upon goals, objections, and selling skills.

Demonstrates selling behaviors consistent with sales guidelines.

Basic computer knowledge & skills.

Completes invoices and processes payments for purchases.

Supports a positive work climate with management and co-workers across the organization.

Embraces personal training, education and development.

Provides feedback to peers, management, and the Buying Department.

Performs various duties as directed by Showroom Manager and/or Sales Manager.

Due to the nature of retail business, being available to work nights, weekends and holidays are a requirement of this position.

Adheres to safe lifting techniques, follows proper training for learned job hazards and ergonomic risk factors, participates in departmental stretching program, and overall maintains a safe working environment.
Supervisory Duties and Responsibilities
Language Skills
Requires skills to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Need to be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Demonstrate the ability to communicate in English, both verbally and in written format.
Education and/or Experience
Must have or be currently working towards a high school diploma or general education degree (GED); and one to three years related experience and/or training.
Mathematical Skills
Mathematical aptitude to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Also requires skills to compute rate, ratio, and percentage and the ability to draw and interpret bar graphs.
Reasoning Ability
Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Need to be able to deal with problems involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The location of this position may vary as business needs change.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work other

Meet agreed upon sales goals on a month to month basis.
Sales accuracy i.e., Writing invoice, Merchandise Pick up, Delivery Charges, etc.

Welcome and interact with all customers in a friendly and professional manner.
Maintain a well-groomed professional appearance.
Communicate effectively with customers verbally and written.
Greet all customers within the showroom.
Determine customer's needs using proper inquiries.
Present and demonstrates product in a professional manner.
Guide customers to related add-on sales.
Quote accurate prices and credit terms.
Lead customers into making buying decisions.
Competently provide answers regarding products to customer.
Recognize and overcome customer objections.

Support management and peers
Comply with policies and procedures
Embrace change
Demonstrate a positive mental attitude
Promote positive morale
Train and assist others when needed
Willingness to adjust scheduled hours to meet store needs.
Performs non-selling activities:

1. Price product for promotional events
2. Regular maintenance of price cards
3. Light dusting
4. Vacuuming
5. Maintain all areas of the showroom including personal workspace, all areas of customer contact including, traffic isles, closing stations, front area, and all point of purchase
6. Take accurate showroom inventories.

Support all training endeavors
Complete all training lessons on a timely manner as directed by sales manager
Attend and participates in all training and sales meetings, as scheduled
Recognize opportunity for self-improvement
Responsible for staying informed on all new and existing product lines
Responsible for staying informed of competitor information, and performing monthly competitor shops as may be directed.
Mentor and coach peers as needed
Communicate new procedures and expectations to peers
Learn changes/new skills
Secret Shops may be conducted to ensure selling skills are demonstrated according to company structured selling methods.

Make daily evaluations and improvements to sales performance
Work with sales manager to improve performance
Submit accurate sales reports as directed by sales manager, in a timely organized manner
Keep organized records

Provide feedback to management, buyers and peers.
Help conduct new staff interviews
Conduct self-performance appraisals
Conduct sales meeting as directed by sales manager

* At DOCK 86 wearing a Uniform Shirt as part of the Dress Code is a requirement.
* Required to wear tan khaki or black colored pants with either a white or black DOCK 86 shirt.
* Shoes should be comfortable/business casual. No open-toe shoes (sandals).
* Must wear company issued name tag.

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